Jem & Co Ltd Privacy Policy

 

Our contact details 

Name: James Mayou & Laura Mayou

Address: Bluebell cottage, Fisherwick wood lane, Lichfield WS13 8QQ

Phone Number: 07453656005 07597302781

E-mail: jemandcojewellery@gmail.com

 

The type of personal information we collect 

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details)

• Email address 

• Telephone numbers

• Payment detail (these are not stored)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• Website, by placing order or any other services we provide.

We also receive personal information indirectly, from the following sources in the following scenarios:

• Social media platforms I.e Facebook, Instagram, email direct

We use the information that you have given us in order to for fill our order with you the client. 

We do not share this information with any third party organisations or individuals.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: Your consent. You are able to remove your consent at any time. You can do this by contacting jemandcojewellery@gmail.com

 

How we store your personal information 

Your information is securely stored. 

We keep personal information until order or service is fore filled. We will then dispose your information by deleting all private customer information at removing it from our data base and website ordering platform.

 

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at jemandcojewellery@gmail.com  if you wish to make a request.

 

 

 

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at jemandcojewellery@gmail.com.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk